A: If you have just logged steps for the first time, congratulations! Race and Timeout Tournament Leaderboards, Health Challenge Leaderboards, and State Challenge Leaderboards can take up to half an hour to receive your updated steps.
You can confirm that you've successfully saved your steps by checking your Step Log. Let us know if you don't see the steps recorded in your Step Log also appear in your Tournament or Challenge team after an hour.
Reach out to your Coordinator if you have questions about your Tournament. 10,000 Steps has support and information on technical aspects of the website and mobile app, but can't help you with questions about Tournament registration dates, team sizes or requirements, Tournament awards and prizes, or events happening at your organisation.
You might also be interested in:
What are 10,000 Steps Challenges?
Information on 10,000 Steps Challenges, your Account, Step Log, and how to participate or organise people to participate in 10,000 Steps Challenges.
Where is my Tournament?
How to find an existing Tournament that your organisation might be running.
Can I sync my Tracker?
Check out the Tracker Connections available on 10,000 Steps.
Why Can't I See Myself on the Annual or Monthly Challenge Leaderboard?
Check out how to update your Challenge Leaderboard visibility settings.